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Terms and Conditions

 

PREAMBLE

1.º These general conditions of sale are agreed between Lynxport, Lda., with registered office Estrada de Leiria, n.º 74, 2495-407 Fátima, tax identification number 510392210 and contact +351 249 538 164, hereinafter referred to as { company} and persons wishing to make purchases through the website www.lynxport.com hereinafter referred to as "User".

2.º The parties agree that purchases made through the website www.lynxport.com will be governed exclusively by this contract, excluding any conditions previously available on the website. 

ARTICLE 1 - PURPOSE

1. The purpose of these general conditions of sale is to provide and define all the information necessary for the User regarding the modalities of order, sale, payment and delivery of purchases made on the website www.lynxport.com

2. These conditions regulate all the steps necessary to place the order and guarantee the follow-up of this order between the Contracting Parties. 
ARTICLE 2 - ORDER

1. The User completes his order by completing the purchase process presented on the website www.lynxport.com, adding the product (s) or service (s) that he wishes to request to the shopping cart:

2. To send your order, the User must:

a) Register on the website www.lynxport.com, providing the information requested therein.

b) Complete the "login" (providing a combination of email and password chosen by the user when registering).

c) Complete the information and choose the options that are made available to you during the entire order completion process (delivery and billing address, shipping method, payment method, as well as the NIF and the name that, for tax purposes , you want it to appear on the invoice).

3. The final confirmation of the order by the User is equivalent to the full and complete acceptance of the prices and description of the products available for sale, as well as these General Conditions of Sale, which will be the only ones applicable to the contract. thus concluded.

4. Lynxport will accept orders received online only up to the limit of available stocks. In the absence of product availability, Lynxport undertakes to inform the User as soon as possible.

5. The data contained in the invoice are the sole responsibility of the User. Once issued, the invoice cannot be reissued with changes.

6. Order requests are valid for 10 (ten) days, unless the order is registered under a promotional campaign that defines a different period, and it is not possible to guarantee prices, discounts, promotions and offers beyond this period. If our services do not receive payment within the aforementioned period, the order cannot be validated. Any amount received after this date will be returned or used in a new order.

ARTICLE 3 - PAYMENT

1. On the website www.lynxport.com, {company} offers the User the following payment methods via Easypay - Payment Institution Ltd:

a) Credit card (Visa, Mastercard);
b) Multibanco Reference;
c) Transfer;  
Meios de Pagamento

2. In the case of payment by credit card, the debit will be made to the User's card immediately after confirmation of the shipment of the goods. If some ordered products are sold out, their value will be credited to the User's card, after the order is closed.
ARTICLE 4 - DELIVERY

1. Delivery of orders will take place within 20 working DAYS after ordering. Delivery is carried out by the company DPD.

2. Shipping costs are added to the order. €4.90 for mainland territory.  

ARTICLE 5 - PRICES

1. Prices must be understood in Euros, with taxes and fees included, taking into account the VAT in force on the date of payment of the order.

2. If there is an increase in the price of a product, the User will be informed immediately and may choose to receive their order (paying the difference) or cancel it. 
ARTICLE 6 - CANCELLATION AND RETURN

1. The cancellation or return process is handled on a case-by-case basis by Lynxport, Lda. The order must be sent in writing to the contact email info@lynxport.com, within 2 days after the order, with the cancellation instructions or return of goods answered and defined by {company}, by the same means of communication.

2. Whenever possible, the return must be made through the same payment method, but if this is not possible, the user must present proof of payment and ownership of the account or card, so that the return can be made by Bank Transfer.

3. {company} undertakes to reimburse the User within a maximum period of 15 days.

4. The returned products must be in conditions of sale, that is, in the same state in which they arrived in the User's hands, without any anomaly or damage.

5. If the value resulting from the exchange of products in an order is lower or higher than the initial value of the order, the conditions for adjustment will be indicated by {company}.
ARTICLE 7 - PRIVACY POLICY

The processing of your data is carried out in compliance with the legislation on the protection of personal data. The same, subject to computer processing, will appear in the {company} database(s) and are intended for the registration and presentation of other products and services, as well as institutional information, to be made available by them.

Its supply is optional and the right to access, rectify and cancel any data that concerns you directly, personally or in writing, is guaranteed, under the terms of the law, directly to the address on the homepage of this website.

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  • Multibanco
  • VISA
  • Mastercard
  • Easypay
  • Bank Transfer Bank Transfer